filabola Terms of Use

When you open an account on filabola, you provide your name, email, phone number, and government-issued ID. We verify these documents and confirm your address. Once approved, you deposit funds through one of our nine payment channels, place wagers on live tables or sportsbook markets, and withdraw settled winnings back to your funding method. These terms describe how we operate filabola, what conditions apply to your account, and the rules governing deposits, settlements, and disputes.

filabola is available only in supported jurisdictions where local law permits our operation. If you are outside an approved region, your access will be restricted or unavailable. We enforce geographic restrictions at every login and do not provide service where it is legally prohibited.

Account Opening and Verification on filabola

To create an account on filabola, you provide your email address, a secure password, your full legal name, phone number, and date of birth. We verify your email and phone before activation. Within 48 hours, you must submit a government-issued ID (passport, national ID, or driver's license) and proof of address (recent utility bill, official lease, or government letter). Once we confirm these documents, your account is fully verified and you can deposit and wager immediately.

We hold your account details securely and do not share them with third parties without your consent, except where required by law. If you forget your password or lose access to your registered email or phone, our support team can verify your identity and restore access through account recovery procedures documented in our help section.

You are responsible for maintaining the confidentiality of your password and account. If you suspect unauthorized access, contact our support team immediately. We monitor accounts for unusual activity and may suspend an account pending investigation if we detect fraud or policy violations.

Deposits and Withdrawals on filabola

filabola accepts deposits through nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Minimum and maximum deposit amounts vary by method and account tier. Mobile wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) typically settle within subject to verification. Bank transfers from online payment, e-wallet, mobile banking, or local payment settle within standard banking hours, usually same-day.

We withdraw funds only to the payment method you used for your deposit. If you funded your account via online payment, withdrawals return to e-wallet. If you transferred from mobile banking, payouts go back to the same local payment account. Withdrawal processing takes 1–2 hours during standard business windows. Weekend processing or withdrawals requested around holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) may experience online paymentef delays due to reduced banking operations.

On filabola, every deposit and withdrawal is documented in your account history, and settlement is final once the transaction clears—no reversals, no rollback.

We do not impose account preferences, session limits, or time-based restrictions on your account balance or wagering activity. You can deposit and withdraw at your discretion, at any time, subject to payment-method availability and banking hours.

Game Mechanics and Settlement on filabola

Games on filabola (live-dealer tables, sportsbook wagers, slot games, esports markets) settle according to their respective rules. Live-dealer outcomes are determined by card or wheel outcomes as they occur; settlement is instantaneous. Sportsbook wagers settle when the underlying event concludes (football match finish, MotoGP race checkered flag, Liga 1 fixture completion). Slot games settle per spin; esports markets settle per match result.

We do not offer unsolicited bonuses, deposit matches, or time-limited promotions. Your account balance consists only of funds you deposited minus any wagers and payouts. There are no hidden terms, rollover requirements, or forfeiture clauses attached to your balance.

Dispute Resolution and filabola Policy

If you dispute a wager, settlement, deposit, or withdrawal, contact our support team via live chat, email, or in-app messaging. We respond in English and local languages. For payment disputes, we investigate within 5 business days and provide a written outcome. For game disputes (settlement error, technical failure), we review the transaction log and settle based on our records.

If a dispute cannot be resolved to your satisfaction, we offer a formal review process. You may escalate your complaint to our compliance team, which will reassess the case independently. We do not offer external arbitration or third-party dispute resolution; all disputes are resolved under our internal policy and the terms of this agreement.

Jurisdiction and Access Restrictions on filabola

filabola operates only in jurisdictions where local law permits. Our service is available in supported regions; it is restricted or unavailable in others. We enforce geographic restrictions by IP address and user location data. If you attempt to access filabola from an unsupported region, your access will be blocked or limited.

We reserve the right to suspend or close any account that violates our terms, engages in fraud, or accesses our service from a prohibited jurisdiction. If your account is closed, any settled funds in your account will be returned to your registered payment method within 5–10 business days.

Limitations and Your Responsibilities

You are responsible for ensuring that your use of filabola complies with local law in your jurisdiction. We do not verify whether betting or gaming is legal where you are located—that responsibility is yours. If you access filabola from a location where it is illegal, you do so at your own risk.

filabola does not guarantee uptime, uninterrupted service, or specific performance. We maintain our infrastructure to high standards, but technical issues may occur. If filabola becomes unavailable during a wager or game session, your account balance is protected and you can resume play once service is restored.

We limit our liability to the balance of funds in your account at the time of any dispute. We do not accept liability for lost opportunity, indirect damages, or consequential losses arising from your use of filabola. By using our platform, you accept these limitations and agree to resolve all disputes under the terms outlined above.